"I don't know nothin' bout birthing babies!"
Then society gives me a great big slap across the face.
This past weekend we registered at Babies R Us, and it was probably the worst experience of our lives.
First, let me take you back in time to a couple weeks ago. We sat down and made a list of the essentials that we need; stroller, cat seat, pack and play, etc. From there, I spent HOURS between Consumer Reports online, and Amazon customer reviews researching which products were the safest, and highest rated with customers. We made a list of exactly what we wanted, and we felt we were pretty damn prepared for registering. We were so wrong.
We arrived at Babies R Us at 11:30am, got our scanner, and went to the very first isle... crib sheets. On my list of essentials, I was looking for crib sheets that had elastic all the way around the edges, and when held up to the light they weren't see through. All the sheets were sealed up in bags, so I was unable to check the elastic, or do the see through test. Then we realized we needed sheets for the pack and play and changing table pad as well. AND we needed waterproof mattress toppers for each, and liners. Whoa... this was overwhelming already. We scanned a few things then moved on.
The next isle was blankets. Receiving blankets, burp cloths, swaddling gear, and regular blankets. They all looked the same... what the hell is the difference between them?!?! Don't they all do the same thing? And why is one $9.95 and a pack of two also $9.95? Ugh... so confusing! We made a couple calls, scanned a few items, then moved on.
When we got to stroller isle I pulled out my list and proudly announced the safest and highly rated stroller that we're looking for. It wasn't there. Stunned, tired, and angry, we decided to come back to it later and go find the pack and play we wanted. It wasn't there either. We had been at the store for well over an hour now, and we were at a dead end. After countless phone calls and quick half assed research on my phone, we picked out a different pack and play and stroller, and moved on.
As we moved through the store we hit snags in the bottle isle, bathing isle, baby monitor isle, and breast pump isle, and finally we got fed up and decided to leave. On our way out I mentioned to an employee that we had a difficult time, and she suggested that we add stuff online. By the way... I forgot the mention that their website hasn't worked for two weeks, and when I told her that she said, "Oh yeah... we've been getting lots of complaints about that." We asked if they're working on fixing it and she said she knew nothing about it, and to come back if we wanted to add more stuff.
We were in the store for a grand total of two and half hours, so we treated ourselves to Five Guys burgers, and called it a day. The Babies R Us experience has scarred us for life, and I'm so glad I'll never have to do that again.
No comments:
Post a Comment